Last updated: June 21, 2026

This Refund Policy applies to stationery and related retail products purchased from rithishoppy.com.

Refund Eligibility

You may request a refund or replacement if:

• The product is damaged, defective, or not working as expected.
• You received the wrong item, wrong quantity, or a product materially different from the description.
• The product is missing important parts or accessories promised with the order.
• The product is delivered much later than the confirmed delivery schedule and the delay is not due to circumstances outside our control.

Return Window

Please raise refund or return requests within 3 calendar days from delivery. Products should be unused, undamaged by the customer, and returned with original packaging, labels, invoice, and accessories where possible.

For defective, damaged, or wrong items, we may ask for photos, videos, or other proof so that we can review the issue quickly.

Items Not Eligible for Refund

• Products that are used, altered, damaged by the customer, or returned without key packaging or accessories.
• Personalized, custom-ordered, or bulk special-order items once processing has started.
• Clearance or final-sale items, unless they are defective or wrongly supplied.
• Opened consumable stationery items such as pens, markers, adhesives, craft materials, or notebooks, unless there is a verified defect or wrong item issue.

Inspection and Approval

All returned products may be inspected before approval. If the refund request is approved, we will process the refund to the original payment method or another mutually agreed method.

Refund Timeline

Accepted refunds are normally initiated within 7 business days after approval or after we receive and inspect the returned item, whichever applies. Banks, UPI providers, card networks, or payment gateways may take additional time to credit the amount.

Return Shipping

If the return is due to our mistake, wrong item, damaged item, or verified defect, we will arrange pickup where available or guide you on the return process. For other approved returns, the customer may be responsible for return shipping charges.

Exchange

Where stock is available, we may offer replacement or exchange instead of refund. If replacement stock is unavailable, we may issue a refund after approval.

Contact

To request a refund, please contact Rithi Shoppy through the Contact Us page with your order number and issue details.