Last updated: June 21, 2026
This Cancellation Policy applies to orders placed on rithishoppy.com for stationery and related retail products.
Cancellation Before Dispatch
You may request cancellation before your order is packed or dispatched. If the cancellation request is accepted before dispatch, no cancellation fee will be charged and any prepaid amount will be refunded.
Cancellation After Dispatch
Once an order is packed, handed over to the courier, or dispatched, cancellation may not be possible. After delivery, eligible issues can be handled under our Refund Policy or Return process.
How to Cancel an Order
To request cancellation, contact us through the Contact Us page as soon as possible with your order number, registered phone number, and reason for cancellation.
Cancellation by Rithi Shoppy
We may cancel an order if the product is out of stock, payment fails, the delivery address is incomplete or not serviceable, pricing or catalogue information contains an error, or we suspect misuse, fraud, or violation of our terms.
If we cancel a prepaid order, the paid amount will be refunded to the original payment method or another mutually agreed method.
Custom or Bulk Orders
Personalized, custom, or bulk stationery orders may not be cancelled after procurement, printing, packing, or processing has started. Any cancellation possibility for such orders will be confirmed case by case before processing.
Refund for Cancelled Orders
Approved cancellation refunds are normally initiated within 7 business days. The final credit time may depend on your bank, payment gateway, UPI provider, card issuer, or wallet provider.
No Automatic Cancellation
An order is not considered cancelled until Rithi Shoppy confirms the cancellation request. Please do not assume cancellation only because a message or request has been sent.
Contact
For cancellation help, please contact Rithi Shoppy through the Contact Us page.