Last updated: June 21, 2026

Rithi Shoppy operates rithishoppy.com and sells stationery and related retail products. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or contact us.

Information We Collect

We may collect your name, mobile number, email address, billing address, delivery address, order details, payment status, account login details, customer support messages, and basic website usage information such as cookies, browser type, device details, and pages visited.

We do not store your full card, UPI, net-banking, or wallet credentials. Payments are handled by payment service providers and banks through secure payment systems.

How We Use Your Information

• To process stationery product orders, payments, invoices, shipping, delivery, returns, refunds, and customer support.
• To manage your account, wishlist, cart, order history, and communication preferences.
• To send order updates, delivery updates, refund updates, and important service messages.
• To improve our website, product catalogue, pricing, stock planning, fraud prevention, and security.
• To send offers or marketing messages only where permitted by law or where you have opted in.
• To comply with applicable legal, tax, accounting, consumer protection, and e-commerce requirements.

Sharing of Information

We share information only where needed to run our store and fulfil your order. This may include payment gateways, delivery partners, hosting providers, analytics tools, customer support tools, accountants, professional advisers, and government or legal authorities where required by law.

We do not sell customer personal information.

Cookies and Tracking

Our website may use cookies and similar technologies to keep your cart active, remember preferences, support login sessions, measure website performance, and improve shopping experience. You can control cookies through your browser settings, but some website features may not work properly if cookies are disabled.

Data Retention

We keep order, invoice, payment, delivery, refund, and account records for as long as needed for customer support, legal compliance, tax records, fraud prevention, and business operations. When information is no longer required, we take reasonable steps to delete, anonymise, or securely store it.

Your Choices

You may request access, correction, or deletion of your personal information, subject to identity verification and applicable legal retention requirements. You may also opt out of promotional messages where an opt-out option is available.

Security

We use reasonable technical and organisational measures to protect customer information. No online system is completely risk-free, so customers should keep their account password confidential and notify us if they suspect unauthorised access.

Children’s Privacy

Our website is intended for general customers and is not directed at children. If a parent or guardian believes a child has provided personal information without consent, please contact us through our Contact Us page.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.

Contact

For privacy questions or requests, please contact Rithi Shoppy through the Contact Us page.